Refund Policy

Consultation Fees

Consultation fees paid for a dental appointment are subject to the clinic's applicable refund policy. Please confirm the consultation charges and refund conditions with the clinic staff at the time of booking or payment.

Treatment Fees

Dental treatment charges depend on the treatment plan, procedures, materials, and services provided. Any applicable refund or adjustment will be considered according to the treatment status and the clinic's refund policy.

Appointment Cancellation

If you need to cancel or reschedule an appointment, please contact the clinic as early as possible. Refund eligibility for a cancelled appointment may depend on the timing of the cancellation and the payment terms applicable to the appointment.

Advance Payments

Where an advance payment has been made for a dental procedure, refund eligibility may depend on whether treatment, laboratory work, materials, or other services have already been arranged or provided.

Payments for Completed Services

Fees for consultations, treatments, procedures, medicines, laboratory services, or other services that have already been provided may not be refundable.

Online Payments

For payments made through online payment methods, approved refunds will be processed through the applicable payment gateway or payment method. Processing time may vary depending on the payment provider and bank.

Refund Requests

For any refund-related request, please contact Smiling Teeth Dental Clinic with your name, appointment details, payment date, and transaction details. Our clinic team will review the request according to the applicable refund terms.

Changes to Refund Policy

The clinic may update this Refund Policy from time to time. Any changes will be published on this page.

Contact Us

For questions regarding cancellations, payments, or refunds, please contact Smiling Teeth Dental Clinic through the contact details provided on our website.